The NHS introduced the Patient Safety Incident Response Framework (PSIRF) with the aim of improving patient safety by avoiding a repeat of the same issue.
The Crisis of Trust and Safety in the Public Sector Public services cover a broad range of essential services aimed at supporting citizens. From ensuring
Maintaining high standards of quality patient care are the foundations of any healthcare provider. We previously discussed the importance of quality improvement in healthcare but
Incidents, unfortunately, are a part of life. They can happen at any time, in any organisation, even in corporate settings, healthcare facilities, educational institutions and
A strategic shift is happening within the NHS. Driven by numerous factors including a lack of seamless communication between clinicians and healthcare providers, both inside
It is evident that workplace investigations are increasing, a trend influenced by a range of factors. With a growing emphasis on workplace culture, and new
Understanding the underlying causes of incidents is critical to preventing their recurrence. When incidents, accidents or near misses happen “human error” is often cited as
If you have been asking if your charity is doing everything it can to achieve its goals or have been questioning the quality of its
Building upon our previous guide on conducting effective disciplinary investigations, this article aims to further support HR professionals in navigating complex workplace situations. Here, we
Good governance is essential for any organisation, particularly where public spending is involved. The principles of good governance encompass transparency, accountability, ethical behaviour, effective leadership,
Companies must demonstrate a commitment to ESG factors due to a demand for greater transparency and accountability by investors, along with 88% of people in
Today’s organisations are under increasing scrutiny to operate ethically and sustainably. Businesses which operate ethically are more likely to be successful in the long term
