How to learn from serious incidents The current NHS England national serious incident framework outlines the need to carry out investigations to make sure that
What is human performance improvement? Human performance improvement (HPI) is a systematic and scientific approach to identifying and analysing organisational and individual performance gaps or
What is an independent review? An independent review is the process whereby a service being provided by an organisation is evaluated by an external party
What are practising privileges? A practising privilege is the ‘licence’ agreed between individual medical professionals and a private healthcare provider. In effect, they set out
Patient safety and human factors We caught up with Jo Gillespie, former airline pilot and aviation safety expert, to discuss how understanding the link between
Governance challenges for digital health Digital has impacted massively on industries globally; bridging information gaps, improving services, and disrupting existing practises. Consumer expectations have accelerated
What is an RCA investigation? Root cause analysis (RCA) was developed for the health services to promote a systematic approach to the investigation of serious
