While it may seem like just another acronym in the healthcare landscape, PSIRF represents a significant shift towards a system-based approach to patient safety, offering
The intelligent use of data and technology can play a significant role in managing clinical risk in both the private and public healthcare sectors. Harnessing
The use of WhatsApp at work is increasing and with it are the potential pitfalls for both employers and employees. The popular instant messaging platform
What are business ethics? Happily, most of us behave ethically in our social lives – for instance, we know to treat others with respect and
Explanation of diversity challenges in the workplace Diversity in the workplace has become a critical issue in recent years. With globalisation and increased migration, workplaces
How to learn from serious incidents The NHS England national serious incident framework outlines the need to carry out investigations to make sure that learning
Why does quality improvement matter? It is crucial to understand why quality improvement is important in healthcare because of the vital role it plays in
What is safeguarding in sport? The aim of safeguarding in sport is to protect children and adults from harm and to promote the welfare of
The Care Quality Commission’s launch of their new strategy for ‘the changing world of health and social care – CQC’s strategy from 2021’ was closely
How to spot a toxic workplace Type “NHS toxic culture” into your web browser and wait for a deluge of reports about organisations in trouble
By Kieran Seale and Peter Kinsey As a provider of health and social care services, you will have heard of the Care Quality Commission (CQC),
Employee engagement is a key factor in the success of any organisation. But what exactly does it mean and what is the importance of employee
