
CQC Compliance: An In-Depth Guide
By Kieran Seale and Peter Kinsey As a provider of health and social care services, you will have heard of the Care Quality Commission (CQC),
By Kieran Seale and Peter Kinsey As a provider of health and social care services, you will have heard of the Care Quality Commission (CQC),
In July 2011 a whistleblower sent written allegations to Oxfam’s GB leadership. Following the earthquake in Haiti, the charity was significantly engaged in humanitarian emergency
How do investigation skills impact the investigatory process? How should an investigation be approached? Investigation skills and mindset can have a huge impact on the
Employee engagement is a key factor in the success of any organisation. But what exactly does it mean and what is the importance of employee
Benjamin Franklin is credited with saying, in 1789, that “in this world, nothing can be said to be certain, except death and taxes.” Had Benjamin
Who is responsible for safeguarding? Safeguarding is everyone’s responsibility. It rests with each one of us. The board, the executive team and the HR people
Benefits of an effective complaints handling system An effective complaints handling process is crucial for public and private organisations because it helps to identify issues,
Investigation & subsequent review Imperial College Healthcare NHS Trust has recently published our independent investigation along with their response. You can read the trust’s response
What are practising privileges? A practising privilege is the ‘licence’ agreed between individual medical professionals and a private healthcare provider. In effect, they set out
A false paradigm I have great sympathy for the firemen who have given evidence to the Grenfell Inquiry in recent weeks. For one thing, they
Sorry needn’t be the hardest word Verita support the Apology Clause campaign and their mission to clarify the compensation act so businesses can understand how
The role of trustees in a charity is an important one which carries with it many responsibilities. But what exactly is their role and what