Compliance Concerns
CQC Compliance: An In-Depth Guide
By Kieran Seale and Peter Kinsey As a provider of health and social care services, you will have heard of the Care Quality Commission (CQC),
May 11, 2020
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Blogs
Cases & Inquiries
Whistleblowing – An Oxfam Safeguarding Example
In July 2011 a whistleblower sent written allegations to Oxfam’s GB leadership. Following the earthquake in Haiti, the charity was significantly engaged in humanitarian emergency
February 14, 2020
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Cases & Inquiries
Investigation skills – how a mindset can impact an investigation
How do investigation skills impact the investigatory process? How should an investigation be approached? Investigation skills and mindset can have a huge impact on the
July 24, 2019
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Bullying & Harassment
Why is employee engagement so important for a business?
Employee engagement is a key factor in the success of any organisation. But what exactly does it mean and what is the importance of employee
June 10, 2019
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Bullying & Harassment
Why conduct bullying and harassment investigations?
Benjamin Franklin is credited with saying, in 1789, that “in this world, nothing can be said to be certain, except death and taxes.” Had Benjamin
April 2, 2019
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Cases & Inquiries
Who is responsible for safeguarding?
Who is responsible for safeguarding? Safeguarding is everyone’s responsibility. It rests with each one of us. The board, the executive team and the HR people
January 29, 2019
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Complaint Management
Effective complaints handling – how it benefits the organisation and customer
Benefits of an effective complaints handling system An effective complaints handling process is crucial for public and private organisations because it helps to identify issues,
September 4, 2018
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Healthcare
Publication of Verita’s report for Imperial College Healthcare NHS Trust
Investigation & subsequent review Imperial College Healthcare NHS Trust has recently published our independent investigation along with their response. You can read the trust’s response
August 9, 2018
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Governance
Practising privileges in private healthcare and its uber-style safety
What are practising privileges? A practising privilege is the ‘licence’ agreed between individual medical professionals and a private healthcare provider. In effect, they set out
August 7, 2018
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Independent Investigations
Grenfell Inquiry – the danger of the false paradigm
A false paradigm I have great sympathy for the firemen who have given evidence to the Grenfell Inquiry in recent weeks. For one thing, they
July 31, 2018
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Complaint Management
How to handle complaints the right way
Sorry needn’t be the hardest word Verita support the Apology Clause campaign and their mission to clarify the compensation act so businesses can understand how
July 19, 2018
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Governance
The role of trustees in a charity and the effective actions they can take
The role of trustees in a charity is an important one which carries with it many responsibilities. But what exactly is their role and what
June 12, 2018
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