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The benefits of good information governance
What is information governance and how does it benefit an organisation? The benefits of information governance are far reaching, providing tangible operational improvements which, in
What is information governance and how does it benefit an organisation? The benefits of information governance are far reaching, providing tangible operational improvements which, in
What is the purpose of corporate governance? The purpose of corporate governance is to ensure that a company operates in a responsible and ethical manner,
What is an internal investigation? As organisations come under increasingly more scrutiny by the media, public and regulatory bodies, the need for an effective internal
What is an impartial investigator? The role of an impartial investigator is to review the facts professionally, in a fair and unbiased manner. But as
What is complaint management outsourcing? Receiving a complaint never feels good so unsurprisingly there are many organisations who find it difficult to see them as
The Jimmy Savile report has served as a critical wake-up call and has led to a number of lessons that the NHS can learn from
What is an RCA investigation? Root cause analysis (RCA) was developed for the health services to promote a systematic approach to the investigation of serious
Investigation work As we approach our 14th year of investigation work, our methodology continues to sharpen. Each year offers the team a wealth of opportunities
Patient safety In order to improve patient safety, it is essential to learn from serious incidents. Much has been written about the need to develop
Safeguarding is a term usually associated with child protection but is equally important in the case of vulnerable adults. So what are the differences between