
Who is responsible for safeguarding?
Who is responsible for safeguarding? Safeguarding is everyone’s responsibility. It rests with each one of us. The board, the executive team and the HR people
Who is responsible for safeguarding? Safeguarding is everyone’s responsibility. It rests with each one of us. The board, the executive team and the HR people
Benefits of an effective complaints handling system An effective complaints handling process is crucial for public and private organisations because it helps to identify issues,
Investigation & subsequent review Imperial College Healthcare NHS Trust has recently published our independent investigation along with their response. You can read the trust’s response
What are practising privileges? A practising privilege is the ‘licence’ agreed between individual medical professionals and a private healthcare provider. In effect, they set out
A false paradigm I have great sympathy for the firemen who have given evidence to the Grenfell Inquiry in recent weeks. For one thing, they
Sorry needn’t be the hardest word Verita support the Apology Clause campaign and their mission to clarify the compensation act so businesses can understand how
The role of trustees in a charity is an important one which carries with it many responsibilities. But what exactly is their role and what
What does the Paterson inquiry mean for independent healthcare? The Paterson Inquiry report was a damning indictment of the independent healthcare sector in the UK.
Health service executive The Health Service Executive of Ireland (HSE) have apologised after a man died almost immediately after being transferred from hospital to a
Why is learning from complaints important? Complaints are a valuable source of information to an organisation as they provide an opportunity to learn and develop.
Protecting athlete welfare in high performance sport Elite performance sport is by nature a cut-throat industry which has the potential to prioritise winning over athlete
Patient safety and human factors We caught up with Jo Gillespie, former airline pilot and aviation safety expert, to discuss how understanding the link between