Culture Management

Independent management consultants creating a better workplace for you, your employees and people using your services

Why is it important for organisations to manage culture?

As a management consultancy with extensive experience in cultural assessments and performance improvement, we at Verita believe that culture is the bedrock of any successful organisation. It’s the operating system that shapes everything from decision-making to employee engagement.

A positive workplace culture provides the ideal foundation for your organisation to flourish, fostering growth, innovation, and ultimately, exceptional performance.

By working with leadership to assess the current culture, identify areas for improvement, and implement strategic changes, we can create a work environment that empowers employees and drives results.


How we help organisations to manage culture change

We adopt with clients a collaborative, hands-on approach to assessing organisational culture. Our first step is normally to help a client understand the culture in the organisation “as is”. Using a range of tools and interventions we can analyse existing data that may give clues as to how people feel about their workplace.

Crucially, we will drill down into any hard data that might show where poor culture is creating performance issues within a business, or patient safety problems in a healthcare organisation.

Alongside this analysis we encourage wide and deep engagement with staff in the organisation to help people express their views of the leadership they experience, the systems and processes they work in, and any barriers they feel that prevent improvements to patient safety.

These “soft data” help to reveal the reality of culture in the workplace, and clients are often surprised by what this feedback tells them about their staff, and how they do their jobs.

Workplace culture management

In the corporate world, ethics are important so a positive workplace culture fuels employee engagement. When employees feel valued, respected, and part of a shared purpose, they’re more likely to go the extra mile. This translates to higher productivity, innovation, and ultimately, improved business performance.

In our experience, poor performance can often arise from a hostile or disengaged culture where negativity, low morale, and disrespect are common features.

Examples of poor workplace culture in business include:

Sex discrimination

  • Inappropriate comments, jokes, or behaviour of a sexual nature towards female employees
  • Women being excluded from training programs or development opportunities that would benefit their careers
  • Consistently overlooking qualified women for promotions in favour of less qualified men

Bullying and harassment

  • Intentionally excluding someone from meetings, projects, or social events
  • Any unwelcome touching, grabbing, or physical intimidation
  • Belittling or criticising an employee in front of colleagues
  • Yelling, insults, or threats directed at employees

By actively managing culture and creating a safe and inclusive work environment, businesses can avoid these negative consequences and unlock the full potential of their workforce.

Managing your culture

The culture of organisations can be tricky to pin down and to describe, but there is no doubt in our experience that trying to change it can be a challenging process for leaders. With our help, you can get more insight into what your culture is really like, and what practical steps you can take to improve it.

Our whole focus in assessing culture is to help organisations find ways to improve it – not as an end in itself – but as a powerful way to help deliver performance improvements that can be measured and sustained over time.

If you would like more information on how we work with organisations to assess and manage culture, contact us today.

Find out more

For information on our tailored culture management services, please contact Verita founder Ed Marsden via email at [email protected] or on 020 7494 5670