Governance Issues
MHPS is no easy task
MHPS in healthcare Maintaining high performance standards (MHPS) in the healthcare sector is a challenging endeavour. If you’re responsible for managing doctors, how do you
November 4, 2021
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Quality Assessment
Governance Issues
Where did that come from? Our thoughts on the new Health and Care Bill
The government has published an impact assessment of the new Health and Care Bill which it is introducing to bring about the latest NHS re-organisation.
October 5, 2021
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Complaint handling
Handling complaints – food for thought from the Ombudsman
It is hard to say interesting things about complaints management, but the Local Government & Social Care Ombudsman’s recent guidance ‘Effective Complaints Handling for Local
May 7, 2021
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Healthcare
The importance of quality measures in healthcare
Quality measures allow a provider to assess performance and quantify organisational processes and structure. I’ve worked in health and social care for 35 years and
January 6, 2021
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Compliance Concerns
The CQC’s new strategy- can quality really be measured fairly?
The Care Quality Commission’s recent launch of their new draft strategy ‘Changing regulation to improve care for all: our new strategy for 2021 and beyond’
November 18, 2020
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Governance Issues
Lightning will strike again- when to invest in healthcare
Ian Paterson was a consultant surgeon from the Heart of England NHS Foundation Trust who carried out thousands of dangerous operations on women whilst working
October 7, 2020
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Governance Issues
The importance of good leadership
During a recent webinar, CQC talked about the characteristics they see in the organisations that are improving. They are that the organisation is outward looking,
September 23, 2020
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Digital health
The truth behind investigation backlogs
An interview with Chris Brougham During the Coronavirus pandemic frontline care and services have rightly taken priority. Organisations have focused on patient care and less
May 22, 2020
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Benchmarking
How can CQC compliance be demonstrated following an inspection?
By Kieran Seale and Peter Kinsey There are lots of ways in which people would like to respond to an unfavourable report on CQC compliance
May 11, 2020
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Uncategorized
Who is responsible for safeguarding?
What is Safeguarding? Does your organisation have a safeguarding policy? Have you read it recently? Who is responsible for safeguarding? Has anyone in your organisation reported
January 29, 2019
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Benchmarking
HR employee relations – best of frenemies?
HR employee relations in organisations “Well that didn’t go well. I thought HR was supposed to be on my side”. I’m in HR, and I
October 29, 2018
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Governance Issues
Private healthcare and its Uber-style safety
What are practising privileges? A practising privilege is the ‘licence’ agreed between individual medical professionals and a private healthcare provider. In effect, they set out
August 7, 2018
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