The government has published an impact assessment of the new Health and Care Bill which it is introducing to bring about the latest NHS re-organisation.
It is hard to say interesting things about complaints management, but the Local Government & Social Care Ombudsman’s recent guidance ‘Effective Complaints Handling for Local
The Care Quality Commission’s recent launch of their new draft strategy ‘Changing regulation to improve care for all: our new strategy for 2021 and beyond’
Ian Paterson was a consultant surgeon from the Heart of England NHS Foundation Trust who carried out thousands of dangerous operations on women whilst working
By Kieran Seale and Peter Kinsey There are lots of ways in which people would like to respond to an unfavourable report on CQC compliance