New figures show half of all complaints badly handled

Learning, candour and accountability

Developing an open and fair culture within the NHS

The importance of root cause analysis - NHS trusts

Insights on engaging with families after incidents

The importance of getting an independent perspective

By Peter Kinsey

6 January 2021

Ed Marsden gives evidence to the Independent Inquiry into Child Sexual Abuse

By Kieran Seale

9 December 2020

The CQC’s new strategy- can quality really be measured fairly?

By Peter Kinsey

18 November 2020

How to spot a toxic workplace culture

By Peter Kinsey

28 October 2020

Technology in healthcare – how to reap the benefits

By Kieran Seale

21 October 2020

Bullying and harassment-the silent epidemic in your workplace?

By Kieran Seale

16 October 2020

Lightning will strike again- when to invest in healthcare

7 October 2020

The importance of good leadership

23 September 2020

Trouble at the top? How best to investigate allegations against senior executives

1 September 2020

Do we need a patient safety commissioner?

By Chris Brougham

11 August 2020

Responding to harassment – too little, too late?

By Kieran Seale

7 August 2020

Courageous leadership: essential to prevent and tackle abuse

24 July 2020