Why does quality improvement matter? It is crucial to understand why quality improvement is important in healthcare because of the vital role it plays in
How should complaints be investigated? If there is a complaint in the workplace, such as a grievance or inappropriate behaviour, the employer should try to
Why is a due diligence review important? Clinical governance is a relatively new addition to an acquisition due diligence review. Ed Marsden, managing director of
What is meant by ‘Safety Management Systems’? And why is it so important? The last century saw extraordinary developments in knowledge and technology in just
What is safeguarding in sport? The aim of safeguarding in sport is to protect children and adults from harm and to promote the welfare of
The cost of bullying to the NHS Back in 2019, a study estimated that the cost of bullying and harassment to NHS England is around
“Lessons will be learned” How many times have we read those words, usually at the end of an investigation or an inquiry into a crisis?
What is human performance improvement? Human performance improvement (HPI) is a systematic and scientific approach to identifying and analysing organisational and individual performance gaps or
Are workplace ‘speak-up’ schemes effective? Ensuring the correct processes are in place on reporting concerns and that they are known to staff may help
MHPS in healthcare Maintaining high performance standards (MHPS) in the healthcare sector is a challenging endeavour. If you’re responsible for managing doctors, how do you
The government has published an impact assessment of the new Health and Care Bill which it is introducing to bring about the latest NHS re-organisation.
In May 2021, the Prime Minister committed to a public inquiry into the handling of the Covid pandemic, starting “in the spring of next year”.
