We humans have gleefully embraced rapidly advancing science and technology, which is perhaps strange because inside us, and crucially inside our brains, little has changed
People make mistakes, we call it human error. In healthcare sometimes an error results in a patient being harmed. When this happens what is the
As an employer, you may feel it necessary to carry out disciplinary procedures, but before this can happen a disciplinary investigation is required. Organisations may
The use of WhatsApp at work is increasing and with it are the potential pitfalls for both employers and employees. The popular instant messaging platform
What are business ethics? Happily, most of us behave ethically in our social lives – for instance, we know to treat others with respect and
Much of Verita’s investigative work in patient safety is about the ‘here and now’ – a review of a serious incident, talking to a patient’s
Sex discrimination in the workplace is a widespread issue that continues to affect individuals across various industries, creating a hostile and unequal working environment. Defined
HR employee relations in organisations “Well that didn’t go well. I thought HR was supposed to be on my side”. I’m in HR, and I
Explanation of diversity challenges in the workplace Diversity in the workplace has become a critical issue in recent years. With globalisation and increased migration, workplaces
How to learn from serious incidents The current NHS England national serious incident framework outlines the need to carry out investigations to make sure that
Why does quality improvement matter? It is crucial to understand why quality improvement is important in healthcare because of the vital role it plays in
How should complaints be investigated? If there is a complaint in the workplace, such as a grievance or inappropriate behaviour, the employer should try to
