Verita’s 3-day human performance workshop will include a mix of presentations from Verita trainers, individual and group exercises, and then several opportunities for attendees to
Back in 2019, a study estimated that the cost of bullying and harassment to NHS England is around £2.3 billion per annum. This staggering cost
“Lessons will be learned” How many times have we read those words, usually at the end of an investigation or an inquiry into a crisis?
First let’s clear up the difference between human factors and human performance. Human performance is all about how and why people do what they do.
In the week that the findings of Sue Gray’s investigation are expected to be announced, what have we learned about the investigative process she is managing? First
Are workplace ‘speak-up’ schemes effective? Ensuring the correct processes are in place on reporting concerns and that they are known to staff may help
MHPS in healthcare Maintaining high performance standards (MHPS) in the healthcare sector is a challenging endeavour. If you’re responsible for managing doctors, how do you
The government has published an impact assessment of the new Health and Care Bill which it is introducing to bring about the latest NHS re-organisation.
We may never learn what has really gone on at LAMDA, the London Academy of Music and Dramatic Art, other than a review of its
In May 2021, the Prime Minister committed to a public inquiry into the handling of the Covid pandemic, starting “in the spring of next year”.
This year, independent reviews have featured regularly in the headlines. For example, the growing number of allegations about sexual abuse in schools and colleges recorded
It is hard to say interesting things about complaints management, but the Local Government & Social Care Ombudsman’s recent guidance ‘Effective Complaints Handling for Local
