New figures show half of all complaints badly handled

Learning, candour and accountability

Developing an open and fair culture within the NHS

The importance of root cause analysis - NHS trusts

Insights on engaging with families after incidents

Innovation through experience - a year in review from Verita Consultancy Ltd

Verita annual review 2018

11 December 2018

Serious Incident Investigations

Ushering in a new era of serious incident investigation in the healthcare sector

27 November 2018

Conducting Serious Incident Investigations

Eva applications: website launch

9 November 2018

So can HR in organisations be the handmaiden of management, and the employee’s best friend?

HR and me – best of frenemies?

29 October 2018

Effective Complaints Handling & Management - Positive Thing?

Verita’s top five tips: how to see complaints as positive feedback

By Kieran Seale

4 September 2018

Safeguarding in Sport | Child Protection in Sport - Verita Consultancy Ltd

Safeguarding in sports medicine

15 August 2018

Trust’s disciplinary process resulting in the dismissal of Mr Amin Abdullah

Publication of Verita’s report for Imperial College Healthcare NHS Trust

By Kieran Seale

9 August 2018

practicing privileges

Private healthcare and its Uber-style safety

By Stephen Webb

7 August 2018

Grenfell Inquiry - the danger of the false paradigm

Investigations & Reviews

Grenfell Inquiry – the danger of the false paradigm

By Kieran Seale

31 July 2018

Complaint handling

Sorry needn’t be the hardest word

By Bethany Simpson

19 July 2018

Importance of good governance

Good governance never more important for private healthcare providers

By Stephen Webb

10 July 2018

The Inquiry surrounding the surgeon Ian Paterson aims to learn lessons in how this case can improve care locally and by the independent healthcare sector across the country.

Independent healthcare: get your governance in order

By Bethany Simpson

26 June 2018