Understanding the underlying causes of incidents is critical to preventing their recurrence. When incidents, accidents or near misses happen “human error” is often cited as
If you have been asking if your charity is doing everything it can to achieve its goals or have been questioning the quality of its
Building upon our previous guide on conducting effective disciplinary investigations, this article aims to further support HR professionals in navigating complex workplace situations. Here, we
Good governance is essential for any organisation, particularly where public spending is involved. The principles of good governance encompass transparency, accountability, ethical behaviour, effective leadership,
Companies must demonstrate a commitment to ESG factors due to a demand for greater transparency and accountability by investors, along with 88% of people in
Today’s organisations are under increasing scrutiny to operate ethically and sustainably. Businesses which operate ethically are more likely to be successful in the long term
The NHS in England is a vital institution, providing healthcare to millions of people. However, in recent years, concerns have grown about its performance with
As healthcare providers you will be aware of the importance of the Care Quality Commission (CQC) as an independent regulator for health and social care
Ensuring patient well-being is a constant, unwavering priority for every healthcare provider. But navigating the path to achieving this goal can sometimes feel like walking
Patient safety remains at the forefront of the NHS‘s mission. From frontline staff to leadership teams, an ongoing commitment to ensuring every patient receives the
It is widely acknowledged that incident reporting in healthcare is vital but the process can be challenging. In this article we explain the benefits of
There are over 2.5 million patient safety events recorded in the NHS each year and healthcare organisations naturally have a responsibility to ensure they are
