New figures show half of all complaints badly handled

Learning, candour and accountability

Developing an open and fair culture within the NHS

The importance of root cause analysis - NHS trusts

Insights on engaging with families after incidents

Eva applications: website launch

9 November 2018

So can HR in organisations be the handmaiden of management, and the employee’s best friend?

HR and me – best of frenemies?

29 October 2018

Effective Complaints Handling & Management - Positive Thing?

Verita’s top five tips: how to see complaints as positive feedback

By Kieran Seale

4 September 2018

Safeguarding in Sport | Child Protection in Sport - Verita Consultancy Ltd

Safeguarding in sports medicine

15 August 2018

Trust’s disciplinary process resulting in the dismissal of Mr Amin Abdullah

Publication of Verita’s report for Imperial College Healthcare NHS Trust

By Kieran Seale

9 August 2018

practicing privileges

Private healthcare and its Uber-style safety

By Stephen Webb

7 August 2018

Grenfell Inquiry - the danger of the false paradigm

Investigations & Reviews

Grenfell Inquiry – the danger of the false paradigm

By Kieran Seale

31 July 2018

Complaint handling

Sorry needn’t be the hardest word

By Bethany Simpson

19 July 2018

Importance of good governance

Good governance never more important for private healthcare providers

By Stephen Webb

10 July 2018

healthcare safety

Verita explores power of AI to improve healthcare safety with leading Microsoft partner, AlfaPeople.

18 June 2018

Charity Governance

Trustees are stewards of the charity. Can you trust your charity’s governance?

12 June 2018

With multiple government inquiries underway and millions of pounds spent, are public inquiries an effective use of time and money.

Can public inquiries lead to change?

By Bethany Simpson

1 June 2018