In May 2021, the Prime Minister committed to a public inquiry into the handling of the Covid pandemic, starting “in the spring of next year”.
It is hard to say interesting things about complaints management, but the Local Government & Social Care Ombudsman’s recent guidance ‘Effective Complaints Handling for Local
During a recent webinar, CQC talked about the characteristics they see in the organisations that are improving. They are that the organisation is outward looking,
An interview with Chris Brougham During the Coronavirus pandemic frontline care and services have rightly taken priority. Organisations have focused on patient care and less
In July 2011 a whistleblower sent written allegations to Oxfam’s GB leadership. Following the earthquake in Haiti, the charity was significantly engaged in humanitarian emergency
What skills are required for an investigation? How should an investigation be approached? Skills and mindset can have a huge impact on an investigation, which
What is Safeguarding? Does your organisation have a safeguarding policy? Have you read it recently? Who is responsible for safeguarding? Has anyone in your organisation reported
The importance of identifying and reporting safeguarding concerns has been highlighted by an independent investigation by Verita commissioned by The Green Party of England and
Is it money well spent? With multiple government inquiries underway and millions of pounds spent since the 90s, it is only natural to wonder whether
Corporate governance 2018 has seen the charity sector under fire like never before, with sustained media and political scrutiny over failings in corporate governance to
What does the Paterson inquiry mean for independent healthcare? One consequence of the terms of reference for the Paterson inquiry that was announced at the
Safeguarding Please click here to download our timeline visualisation of ‘The seven days that rocked Oxfam’ Safeguarding policies and procedures provide a framework to understand
