Case Studies

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Complaints diagnostic for an NHS acute trust - CQC regulations compliance

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Conflicts of interest at a CCG - whistleblowing and professional conduct

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Effective complaint handling and clearing of a backlog for an acute trust

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Establishing safe policies and procedures at a medical clinic in the UAE

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Evaluation of a new service improvement programme at a mental health trust

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Governance review benchmarking cardiology services against national standards

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Governance review - Myles Bradbury - Cambridge University Hospitals

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Improving the quality of serious incident investigations at a mental health trust

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Independent complaints review service commissioned by the Lottery Forum

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Independent investigation into Mrs Rourke's death - Jersey General Hospital

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Independent investigation into the governance arrangements at a London CCG

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Independent investigation into Yarl's Wood Immigration Removal Centre

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