The cost of bullying to the NHS Back in 2019, a study estimated that the cost of bullying and harassment to NHS England is around £2.3 billion per annum. This staggering cost is deemed to be the aggregate of costs to employers of: increased staff sickness, employee turnover, reduced productivity, compensation, litigation and more difficult […]
Crisis Management Planning Planning for a crisis is important for any organisation because it can happen at any time and have a significant impact on operations, reputation, and bottom line. A crisis management plan is not a guarantee that an organisation will avoid a crisis, but it can help the organisation to respond more effectively
What is a crisis management plan and how is it created? Read More »
Whistleblowing investigations Whistleblowing is the act of a person who reports unethical or unlawful activities within an organisation and can be fundamental to driving changes and improvements. Managing whistleblowing complaints requires an investigation to be carried out and corrective action implemented. Resolving issues quickly and appropriately helps to manage risk and provides assurance to the whistleblower
How to Manage the Impact of Whistleblowing Investigations Read More »
What is MHPS? MHPS stands for ‘maintaining high professional standards’ which is a framework produced by the Department of Health to assess the performance of doctors and dentists. When dealing with performance concerns, NHS managers will utilise this national framework along with local processes and support as part of an external MHPS investigation. There are
Investigating workplace misconduct – how to get it right When investigating workplace misconduct, how can organisations make sure they get it right? It is not enough for management simply to state that the allegations have been dealt with, and to hope that this will be enough to reassure staff that they have been taken seriously. Allegations
Investigating workplace misconduct – tales from the Jockey Club Read More »
An interview with Chris Brougham During the Coronavirus pandemic frontline care and services have rightly taken priority. Organisations have focused on patient care and less on the day to day governance tasks such as patient safety incident investigations. Now that infection rates are dropping, services have started to turn their focus back to the back-office
In July 2011 a whistleblower sent written allegations to Oxfam’s GB leadership. Following the earthquake in Haiti, the charity was significantly engaged in humanitarian emergency relief work, with some 550 staff in the country. The allegations were principally that Oxfam staff had been having sex with prostitutes, some of whom may have been minors, including
Employee engagement is a key factor in the success of any organisation. But what exactly does it mean and what is the importance of employee engagement in a business achieving its objectives? In this article we look at why is it so important that an organisation’s HR model is supportive and effective. Moreover, we explore
Why is employee engagement so important for a business? Read More »
Benjamin Franklin is credited with saying, in 1789, that “in this world, nothing can be said to be certain, except death and taxes.” Had Benjamin been working in human resources in 2023, I am sure he would have added “persistent bullying and harassment at work” to this famous saying. It seems that everywhere you look
Why conduct bullying and harassment investigations? Read More »
Who is responsible for safeguarding? Safeguarding is everyone’s responsibility. It rests with each one of us. The board, the executive team and the HR people may be responsible for deciding strategy, setting policy and building procedures to deal with safeguarding concerns. But, in the end, even if the top people show the right leadership, and
Protecting athlete welfare in high performance sport Elite performance sport is by nature a cut-throat industry which has the potential to prioritise winning over athlete welfare. It demands that its participants must operate at the absolute limit of their physical capabilities to stand a chance of being successful. Both athletes and their support teams must
How to protect athlete welfare in high performance sport Read More »
Safeguarding is a term usually associated with child protection but is equally important in the case of vulnerable adults. So what are the differences between safeguarding children and vulnerable adults and how important is it to have a defined strategy and policy in place? What is safeguarding to protect vulnerable adults? Safeguarding of vulnerable adults
