COURSE: Human Performance Training Course DURATION: 1-3 days Overview The course Overview This is a one-day human performance training course facilitated by Jo Gillespie, an experienced and knowledgeable instructor originally from the aviation industry but more recently engaged with the healthcare sector. Jo has taken the hard human performance lessons learned in aviation and repackaged
COURSE: Workplace Investigation Training Course DURATION: 1/2 Day Overview The course Overview Things can go wrong in any workplace, and our CPD-accredited workplace investigation training course will help organisations deliver fair and robust investigations to address workplace issues. Although there is no statutory or legal obligation on an employer to conduct investigations, it is best
COURSE: Complaints Handling Training DURATION: 1/2 Day Overview The course Modules Overview Complaints handling training course for organisations Handling complaints is never easy but doing so effectively is crucial to improve customer satisfaction and reduce the risk of legal action and damage to brand reputation. This interactive half-day course helps organisations to improve the way
COURSE: Patient Safety Incident Investigation Training Course DURATION: 1 Day (Remote or In-Person) Overview The course Overview This CPD accredited one day course is led by an experienced investigator who has conducted many high-profile investigations and reviews. Chris also has significant experience working in the field of patient safety which is an integral part of the
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REQUEST A CALL BACK Rapid, evidence-based, legally robust independent investigations Independent investigations are not inherently negative for an organisation, even when their findings are challenging. They are also a test of how an organisation is perceived by regulators, politicians, staff, the media and wider commentators. We have carried out nearly 400 investigations into private and
REQUEST A CALL BACK The problem Is your healthcare organisation facing a backlog of serious incident investigations? If so, Verita and Eva can help. Verita is becoming increasingly aware of the serious incident investigation backlogs across UK healthcare organisations. We know that backlogs create pressure from top management, your commissioners or CQC for you to
REQUEST A CALL BACK Challenges of an MHPS Investigation An MHPS investigation is an assessment of the conduct of doctors and dentists, carried out within a framework produced by the Department of Health. Managing the performance of doctors can be one of the hardest and most complex jobs in healthcare. Views about the special status
REQUEST A CALL BACK Management Consultancy Services Verita has over a decade of consultancy experience in the healthcare, education, business and Government sectors. Government and commercial organisations face mounting pressure to control spending whilst also improving their levels of service in an ever-changing regulatory environment. With support from Verita, such organisations can stay compliant with
REQUEST A CALL BACK Impartial workplace investigations which stand up to scrutiny Verita is an experienced independent workplace investigator having carried out nearly 400 investigations into private and public organisations over more than 20 years. We are renowned for our methodical and impartial approach to workplace investigations which lead to outcomes that subjects and their
REQUEST A CALL BACK At Verita we know that mergers and acquisitions in the independent health and social care sectors are competitive and operate in a growing marketplace. The delivery of health and social care services is an inherently risky task. The consequences of a serious incident can be devastating for patients. And bad publicity
