Employee engagement is a key factor in the success of any organisation. But what exactly does it mean and what is the importance of employee engagement in a business achieving its objectives? In this article we look at why is it so important that an organisation’s HR model is supportive and effective. Moreover, we explore […]
Why is employee engagement so important for a business? Read More »
Benefits of an effective complaints handling system An effective complaints handling process is crucial for public and private organisations because it helps to identify issues, which supports development and improvement. Understanding the principles around complaints management will help you handle them appropriately, ensuring your organisation experiences positive change. Complaints encourage communication between both the organisation
Effective complaints handling – how it benefits the organisation and customer Read More »
