How to spot a toxic workplace Type “NHS toxic culture” into your web browser and wait for a deluge of reports about organisations in trouble with their people. I have seen adverse media coverage of two NHS Trusts, the Houses of Parliament, Amazon, Sainsburys, Hampshire Constabulary and Durham University. It seems no organisation is immune. […]
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Patient safety and human factors We caught up with Jo Gillespie, former airline pilot and aviation safety expert, to discuss how understanding the link between patient safety and human factors has revolutionised the approach to safety in aviation. He suggests that now is the time for healthcare to learn lessons from other industries to improve
Patient safety and human factors – an interview with Jo Gillespie Read More »
Investigation work As we approach our 14th year of investigation work, our methodology continues to sharpen. Each year offers the team a wealth of opportunities to learn from what has worked and what hasn’t during previous investigations. We build this intelligence into our designs for new investigations in order to continuously improve our process, deliver
Sound methodology is key to obtaining reliable findings Read More »
