As healthcare providers you will be aware of the importance of the Care Quality Commission (CQC) as an independent regulator for health and social care standards in England, working to ensure people receive safe, effective and compassionate care. However the CQC can refer to a few key sets of differing terminology that can be confusing
Ensuring patient well-being is a constant, unwavering priority for every healthcare provider. But navigating the path to achieving this goal can sometimes feel like walking a tightrope. You understand the importance of creating a culture that prioritises patient safety, yet the practical steps to achieve this aren’t always clear. This blog sheds light on two
How Does Risk Management in Healthcare Impact Quality? Read More »
Patient safety remains at the forefront of the NHS‘s mission. From frontline staff to leadership teams, an ongoing commitment to ensuring every patient receives the highest quality of care is paramount. However, even in the most well-functioning healthcare systems, unforeseen events can occur. This is where independent NHS investigations become invaluable. This article delves into
Independent NHS Investigations: Criteria and Commissioning Read More »
It is widely acknowledged that incident reporting in healthcare is vital but the process can be challenging. In this article we explain the benefits of effective incident reporting and the processes involved in order to gain insights on how to improve patient safety. A healthcare incident is any unintended event that could harm a patient,
Incident Reporting in Healthcare: Challenges and Solutions Read More »
There are over 2.5 million patient safety events recorded in the NHS each year and healthcare organisations naturally have a responsibility to ensure they are doing everything in their power to prevent the same problems from reoccurring. Depending on the nature of the event, an investigation into a patient safety incident may be required in
Improving Healthcare: A Guide To Patient Safety Incident Investigations Read More »
Patient safety in healthcare is affected by a multitude of factors from communication to human factors and technology. Improving patient safety is an ongoing process which requires action on a number of levels including the individual and the system. Improving patient safety isn’t something which can be fixed overnight. Building a strong patient safety culture
What are the Benefits of Creating a Patient Safety Culture? Read More »
When it comes to writing an investigation report you may find yourself wondering where to start or how to bring together all of the evidence you have gathered. Perhaps you have spent a great deal of time carrying out a disciplinary investigation and the thought of writing the crucial investigation report makes you wonder how
From Evidence to Insight: A Guide to Writing Effective Investigation Reports Read More »
While it may seem like just another acronym in the healthcare landscape, PSIRF represents a significant shift towards a system-based approach to patient safety, offering tangible benefits for both patients and healthcare providers. From minimising risks and improving learning to fostering trust and transparency, PSIRF implementation can be a transformative journey. Whether you’re just starting
PSIRF Implementation: Benefits and Guidance for Healthcare Providers Read More »
The intelligent use of data and technology can play a significant role in managing clinical risk in both the private and public healthcare sectors. Harnessing the power of data insights to manage clinical risk represents a proactive shield for safety and the field of data-driven clinical risk management is constantly evolving. With advances in data
Data-Driven Risk Management: Unleashing the Power of Insights to Protect Patients Read More »
People make mistakes, we call it human error. In healthcare sometimes an error results in a patient being harmed. When this happens what is the correct way to deal with it? Should the behaviour of staff be judged and blame apportioned? Which policies and procedures should be followed? Are policies clear and effective enough to
What Is Just Culture and How Does it Impact Healthcare? Read More »
The use of WhatsApp at work is increasing and with it are the potential pitfalls for both employers and employees. The popular instant messaging platform has approximately 2 billion active users and is the most commonly used mobile messenger app. It is frequently used in some workplaces (and banned by regulators in others). The pros
Much of Verita’s investigative work in patient safety is about the ‘here and now’ – a review of a serious incident, talking to a patient’s family, interviewing clinical staff. With that focus, it is easy to lose sight of the bigger picture. So we stopped to think about the ultimate goal of improving patient safety
