How should complaints be investigated? If there is a complaint in the workplace, such as a grievance or inappropriate behaviour, the employer should try to understand the facts of the matter by way of an investigation. Knowing how to investigate a complaint will help to resolve an incident quickly and correctly, displaying respect to the …
Why is a due diligence review important? Clinical governance is a relatively new addition to an acquisition due diligence review. Ed Marsden, managing director of Verita, explains why understanding the reality of professional hierarchies and practice is an essential part of healthcare investment. Ian Paterson, a consultant surgeon from Heart of England NHS Foundation Trust, …
Lightning will strike again – the importance of a due diligence review Read More »
What is safeguarding in sport? The aim of safeguarding in sport is to protect children and adults from harm and to promote the welfare of athletes while taking part in sporting activities. Sporting organisations have a duty of care to safeguard the wellbeing of adults and children and to create a safe place for them …
Technology is everywhere reshaping our lives but what is the impact of technology in healthcare? Former Health Secretary Stephen Dorrell believes that healthcare is lagging behind this trend. Writing in the foreword to a new report on the benefits of Technology-Enabled Care Services published by PPP (Public Policy Projects, a think-tank), Dorrell says that the …
How do investigation skills impact the investigatory process? How should an investigation be approached? Investigation skills and mindset can have a huge impact on the ability of an investigator to discover the truth. In this article investigation experts, Verita, explore the skills and processes required for an investigation to be carried out thoroughly. As well …
Investigation skills – how a mindset can impact an investigation Read More »
Health service executive The Health Service Executive of Ireland (HSE) have apologised after a man died almost immediately after being transferred from hospital to a care facility without the required oxygen supply. Verita’s report finds ‘catastrophic failure of healthcare’. Read the article here: https://www.irishtimes.com/news/health/hse-apologises-after-death-of-man-transferred-from-hospital-without-oxygen-1.3400232
Governance challenges for digital health Digital has impacted massively on industries globally; bridging information gaps, improving services, and disrupting existing practises. Consumer expectations have accelerated rapidly, wanting more, newer, personalised – and faster. There has been wide and substantial growth and rapid technological advancement but associated with it are several digital health challenges. Public concerns …
6 digital health challenges facing UK healthcare Read More »
What is an internal investigation? As organisations come under increasingly more scrutiny by the media, public and regulatory bodies, the need for an effective internal investigation has become more important than ever. An internal investigation is an inquiry conducted within an organisation to gather information about potential rule violations, misconduct or illegal activities by its …
How to conduct an effective internal investigation Read More »
The Jimmy Savile report has served as a critical wake-up call and has led to a number of lessons that the NHS can learn from in order to prevent such abuses in the future. Some key takeaways from the Jimmy Savile report for the NHS include: Strengthening Safeguarding Measures: The NHS needs to prioritise the …
What can the NHS learn from the Jimmy Savile Report? Read More »
