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Ed Marsden

Ed Marsden is committed to delivering a safe and high-quality service for each of our clients at Verita Consultancy Limited.

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What Makes a Successful Quality Management System in Healthcare?

Leave a Comment / Healthcare /

Maintaining high standards of quality patient care are the foundations of any healthcare provider. We previously discussed the importance of quality improvement in healthcare but which systems can be used to manage quality? From hospitals to clinics, providers are under increasing pressure to deliver quality care under strict regulations. A robust quality management system (QMS) […]

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How to Write an Effective Incident Report

Leave a Comment / Serious Incidents, Workplace & HR /

Incidents, unfortunately, are a part of life. They can happen at any time, in any organisation, even in corporate settings, healthcare facilities, educational institutions and charities. Whether it is a slip and fall in an office, a data breach, a medication error or a safeguarding concern, documenting these events is crucial. Managers and HR professionals

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The Human Factors Dirty Dozen: What They Are and How To Counteract Them

Leave a Comment / Human Performance, Safety Management /

Understanding the underlying causes of incidents is critical to preventing their recurrence. When incidents, accidents or near misses happen “human error” is often cited as an explanation which covers a wide variety of potential causes, making it difficult to take the proactive steps to address the root causes and create a safer environment. Incidents caused

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Learn the Principles of Good Governance to Build a Better Future

1 Comment / Governance /

Good governance is essential for any organisation, particularly where public spending is involved. The principles of good governance encompass transparency, accountability, ethical behaviour, effective leadership, risk management and a commitment to continuous improvement. The Audit Commission has defined governance as: “The systems and processes by which health bodies lead, direct and control their functions, in

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What is ESG Strategy and Why it Matters

Leave a Comment / ESG, Quality Assessment /

Today’s organisations are under increasing scrutiny to operate ethically and sustainably. Businesses which operate ethically are more likely to be successful in the long term which is, in part, because 79% of consumers agree that businesses have a wider social responsibility than simply making a profit. As well as consumers, investors value ethical working practices

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Key Points of the Darzi Report and NHS Priorities For 2024

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The NHS in England is a vital institution, providing healthcare to millions of people. However, in recent years, concerns have grown about its performance with public satisfaction at an all time low. To address these concerns, the Secretary of State for Health and Social Care commissioned a rapid independent healthcare investigation – the Darzi Report,

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Mastering CQC Standards for Exceptional UK Care

Leave a Comment / Compliance Concerns, Healthcare /

As healthcare providers you will be aware of the importance of the Care Quality Commission (CQC) as an independent regulator for health and social care standards in England, working to ensure people receive safe, effective and compassionate care. However the CQC can refer to a few key sets of differing terminology that can be confusing

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Who Needs Risk and Quality Management in Healthcare?

2 Comments / Quality Assessment, Safety Management /

Ensuring patient well-being is a constant, unwavering priority for every healthcare provider. But navigating the path to achieving this goal can sometimes feel like walking a tightrope. You understand the importance of creating a culture that prioritises patient safety, yet the practical steps to achieve this aren’t always clear. This blog sheds light on two

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Independent NHS Investigations: Criteria and Commissioning

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Patient safety remains at the forefront of the NHS‘s mission. From frontline staff to leadership teams, an ongoing commitment to ensuring every patient receives the highest quality of care is paramount. However, even in the most well-functioning healthcare systems, unforeseen events can occur. This is where independent NHS investigations become invaluable. This article delves into

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Incident Reporting in Healthcare: Challenges and Solutions

Leave a Comment / Healthcare, Patient Safety, Quality Assessment /

It is widely acknowledged that incident reporting in healthcare is vital but the process can be challenging. In this article we explain the benefits of effective incident reporting and the processes involved in order to gain insights on how to improve patient safety. A healthcare incident is any unintended event that could harm a patient,

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