The NHS introduced the Patient Safety Incident Response Framework (PSIRF) with the aim of improving patient safety by avoiding a repeat of the same issue. But even with such a framework in place, there are occasions where issues affecting patient safety are allowed to persist. Verita was commissioned to conduct an independent review of a […]
Systemic Insights for Improving Clinical Governance Post-Incident Read More »
The Crisis of Trust and Safety in the Public Sector Public services cover a broad range of essential services aimed at supporting citizens. From ensuring they have a safe, healthy and educated life to protecting their rights. These services are carried out by specific professionals on the ground, such as nurses, doctors, paramedics, teachers, social
The Impact of Independent Investigations on Rebuilding a Positive Culture Read More »
Maintaining high standards of quality patient care are the foundations of any healthcare provider. We previously discussed the importance of quality improvement in healthcare but which systems can be used to manage quality? From hospitals to clinics, providers are under increasing pressure to deliver quality care under strict regulations. A robust quality management system (QMS)
What Makes a Successful Quality Management System in Healthcare? Read More »
Incidents, unfortunately, are a part of life. They can happen at any time, in any organisation, even in corporate settings, healthcare facilities, educational institutions and charities. Whether it is a slip and fall in an office, a data breach, a medication error or a safeguarding concern, documenting these events is crucial. Managers and HR professionals
A strategic shift is happening within the NHS. Driven by numerous factors including a lack of seamless communication between clinicians and healthcare providers, both inside and outside the NHS, a lack of common language and a lack of joined up integrated care is driving the NHS to focus on collaborative working as a way of
Collaborative Working in the NHS: How to Achieve a Shared Goal Read More »
Understanding the underlying causes of incidents is critical to preventing their recurrence. When incidents, accidents or near misses happen “human error” is often cited as an explanation which covers a wide variety of potential causes, making it difficult to take the proactive steps to address the root causes and create a safer environment. Incidents caused
The Human Factors Dirty Dozen: What They Are and How To Counteract Them Read More »
Good governance is essential for any organisation, particularly where public spending is involved. The principles of good governance encompass transparency, accountability, ethical behaviour, effective leadership, risk management and a commitment to continuous improvement. The Audit Commission has defined governance as: “The systems and processes by which health bodies lead, direct and control their functions, in
Learn the Principles of Good Governance to Build a Better Future Read More »
Companies must demonstrate a commitment to ESG factors due to a demand for greater transparency and accountability by investors, along with 88% of people in the UK and US who want brands to help them be more ethical and environmentally friendly in their daily lives. In today’s rapidly evolving business landscape, where sustainability and ethical
Today’s organisations are under increasing scrutiny to operate ethically and sustainably. Businesses which operate ethically are more likely to be successful in the long term which is, in part, because 79% of consumers agree that businesses have a wider social responsibility than simply making a profit. As well as consumers, investors value ethical working practices
The NHS in England is a vital institution, providing healthcare to millions of people. However, in recent years, concerns have grown about its performance with public satisfaction at an all time low. To address these concerns, the Secretary of State for Health and Social Care commissioned a rapid independent healthcare investigation – the Darzi Report,
Key Points of the Darzi Report and NHS Priorities For 2024 Read More »
As healthcare providers you will be aware of the importance of the Care Quality Commission (CQC) as an independent regulator for health and social care standards in England, working to ensure people receive safe, effective and compassionate care. However the CQC can refer to a few key sets of differing terminology that can be confusing
Ensuring patient well-being is a constant, unwavering priority for every healthcare provider. But navigating the path to achieving this goal can sometimes feel like walking a tightrope. You understand the importance of creating a culture that prioritises patient safety, yet the practical steps to achieve this aren’t always clear. This blog sheds light on two
Who Needs Risk and Quality Management in Healthcare? Read More »
