Jo Gillespie

Jo Gillespie is committed to delivering a safe and high-quality service for each of our clients at Verita Consultancy Limited.

What can you expect from our human performance training course?

Verita’s 3-day human performance workshop will include a mix of presentations from Verita trainers, individual and group exercises, and then several opportunities for attendees to practice and demonstrate their own presentation skills. The course has two stated objectives: To establish the competence and confidence to deliver human performance training to colleagues. To provide a broader …

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Understanding human performance

First let’s clear up the difference between human factors and human performance. Human performance is all about how and why people do what they do. Human factors is the science which applies what we know about that ‘how and why’ to the design of machines, equipment, work environments, procedures and anything else involving human interaction. …

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Cognitive dissonance – why we sometimes press on when we shouldn’t

Cognitive dissonance – why we sometimes press on when we shouldn’t

Cognitive dissonance Firstly I should make it clear that I am not a psychologist nor in the truest sense of the word am I a scientist, although as an aviator I have a broad understanding of a lot of science. My knowledge of cognitive dissonance, in particular, comes from extensive research into why pilots were …

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The impact of cockpit culture on aviation safety – lessons for healthcare

How can a patient safety incident be related to cockpit culture?

Aviation safety – lessons for healthcare In the late 1940s following WWII there were two significant influences on commercial cockpit culture. What followed changed aviation safety forever and would eventually inform our understanding of how to manage the impact of a patient safety incident. The first was a result of the massive wartime technology spike, …

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