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Walter Merricks

Senior Associate

Walter Merricks CBE is a lawyer with extensive experience as a chief executive, chair and board member in public-facing institutions. He is currently the chair of Impress: the independent monitor for the press; member of the Civil Aviation Authority’s Consumer Panel; service complaint reviewer at the Royal Institute of Chartered Surveyors; and a Verita Senior Associate.

Walter was previously the chair of the trustee board at the Academy of Medical Royal Colleges and the chief ombudsman at the Financial Ombudsman Service. He recently completed six years on the board of the Gambling Commission, and previously served on the board of the Human Fertilisation and Embryology Authority.

Recent work Walter has carried out with Verita includes an investigation into the management response to allegations about staff behaviours related to the death of a baby at Bristol Children’s Hospital.

All Senior Associates are members of our Independent Review Service team.

Our Services and Solutions

Verita Consultancy Limited is a leading independent serious investigations consultancy for regulated organisations. Based in London and Leeds we specialise in carrying out objective investigations of complex and often sensitive issues in a thorough and progressive manner.

We provide organisations with specialist support and advise them on challenging operational and strategic issues in order to help them evolve and improve. At Verita, we are known for our thoroughness and commitment to producing evidence-based reports and advice that not only withstand rigorous challenge but provide insight and a clear path to resolution or improvement.

Our approach is measured, appropriate and acutely focused on finding solutions. Our approach saves our clients time and money by getting it right the first time.

Areas that we cover include:

Serious incidents

Compliance concerns

Complaint handling

Governance issues

Reviews and inquiries

Benchmarking

Whistleblowing

Quality assessment

Consultancy services

Diagnostic tools

Independent review service

Root cause analysis training

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