How we help

Improvement through learning and investigations consultancy is the cornerstone of what we do. Part of that improvement process is finding solutions for problems that are unique to your business.

Benchmarking Report & Accreditation

We help organisations improve standards and performance by devising action plans, monitoring progress and reviewing data objectively and thoroughly.

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Complaint Handling

We offer independent complaint reviews to help organisations and complainants reach mutually beneficial outcomes.

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Compliance Issues

We help organisations to develop policies, procedures and infrastructures that ensure regulatory compliance obligations are met.

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Governance Issues

We have extensive experience of carrying out governance reviews and developing solutions to governance problems.

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Management of Reviews & Support to Inquiries

Verita have extensive experience in providing specialist support to independent inquiries and reviews.

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Quality Assessment & Improvement

Our independent quality assessment and improve process identifies key issues with efficiency, performance and safety across a variety or organisational sectors.

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Serious Incident Reporting

We have conducted a wide range of investigations into serious incidents, from individual care problems to wider systemic issues.

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Whistleblowing & Professional Conduct

Verita work closely with organisations to ensure open and transparent cultures and investigate professional conduct and capability concerns.

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Who we are

We are a team of in-house specialists and associates who are committed to delivering a responsive and reliable service of the highest quality.

Adrian Barr-Smith

Chairman View Profile

Chris Brougham

Director View Profile

Ed Marsden

Managing director View Profile

Kieran Seale

Assistant director View Profile

Nicola Salmon

Consultant View Profile

Peter Killwick

Company director View Profile
Meet our team

Industry sectors

From charities and healthcare to education and business-to-government, we help a variety of industry sectors.

Business to Government

Over the years we have developed a good understanding of the difficult environment in which providers of services to government operate.

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For all registered charities, reputation is key. If complaints and compliance issues are not dealt with swiftly and effectively, the damage can be significant and long lasting.

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Prospective students are increasingly more discerning and have a greater choice than ever before. It is important that their concerns are handled safely and swiftly.

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We have a long and successful history of working with healthcare organisations to make improvements through investigation, training and consultancy.

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Our clients

Here are some of the clients we have worked with over the course of the last decade.



Issue 28 – Summer 2016


Ed’s welcome
Cross-sector training
Verita awarded three year contract by the GMC
Unexpected death review at large mental health trust
Verita and the University of Oxford collaborate on workshop
Wolverhampton whistle-blower
Verita to work with Irish Health Service Executive
Managing conflicts of interest; a topical risk for CCGs
Download the PDF



Follow up review of Yarl’s Wood Immigration Removal Centre

To view the report please click here.


An independent review into governance arrangements at Kent and Medway NHS and Social Care Partnership Trust

To view the report please click here.



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  • Patients could have to start booking appointments in A&E units, and those with only minor ailments wait many hours before they are seen, under a proposed shakeup of NHS targets.

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    Client pledge: What to expect when working with Verita.

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    Patients could have to start booking appointments in A&E units, and those with only minor ailments wait many hours…

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