How we help

Improvement through learning and investigations consultancy is the cornerstone of what we do. Part of that improvement process is finding solutions for problems that are unique to your business.

Benchmarking Report & Accreditation

We help organisations improve standards and performance by devising action plans, monitoring progress and reviewing data objectively and thoroughly.

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Complaint Handling

We offer independent complaint reviews to help organisations and complainants reach mutually beneficial outcomes.

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Compliance Issues

We help organisations to develop policies, procedures and infrastructures that ensure regulatory compliance obligations are met.

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Governance Issues

We have extensive experience of carrying out governance reviews and developing solutions to governance problems.

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Management of Reviews & Support to Inquiries

Verita have extensive experience in providing specialist support to independent inquiries and reviews.

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Quality Assessment & Improvement

Our independent quality assessment and improve process identifies key issues with efficiency, performance and safety across a variety or organisational sectors.

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Serious Incident Reporting

We have conducted a wide range of investigations into serious incidents, from individual care problems to wider systemic issues.

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Whistleblowing & Professional Conduct

Verita work closely with organisations to ensure open and transparent cultures and investigate professional conduct and capability concerns.

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Who we are

We are a team of in-house specialists and associates who are committed to delivering a responsive and reliable service of the highest quality.

Adrian Barr-Smith

Chairman View Profile

Chris Brougham

Director View Profile

Ed Marsden

Managing director View Profile

Kieran Seale

Director View Profile

Nicola Salmon

Consultant View Profile

Peter Killwick

Company director View Profile
Meet our team

Industry sectors

From charities and healthcare to education and business-to-government, we help a variety of industry sectors.

Business to Government

Over the years we have developed a good understanding of the difficult environment in which providers of services to government operate.

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Charities

For all registered charities, reputation is key. If complaints and compliance issues are not dealt with swiftly and effectively, the damage can be significant and long lasting.

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Education

Prospective students are increasingly more discerning and have a greater choice than ever before. It is important that their concerns are handled safely and swiftly.

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Healthcare

We have a long and successful history of working with healthcare organisations to make improvements through investigation, training and consultancy.

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Our clients

Here are some of the clients we have worked with over the course of the last decade.

Library

Blogs

Blogs

Newsletters

Issue 2 – May 2018

Contents

For the past few months our news pages have been filled with stories of
governance issues in both the health and charity sector. We have seen Save
the Children’s pledge to withdraw applications for further government
funding until they have ‘gotten their house in order’ and most recently, a
Belfast hospital recalling patients over treatment fears, reminding us all too
vividly of the case of Paterson in 2014. The message to us all is quite clearly
get your governance in order.
Download the PDF

Newsletters

Reports

Independent Investigation into concerns about Brook House immigration removal centre

To view the report please click here.

 

Independent Investigation into the management of the trust’s disciplinary process resulting in the dismissal of Mr Amin Abdullah

To view the report please click here.

 

Reports

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  • An alliance has been launched to explore how health data can be best collected and managed.

  • Verita have published their annual review reflecting on the last year. We discuss our developments, events we have held on corporate governance and more. Read the review on our website here.

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  • Verita

    Supporting ‘safer birth’ improvements in maternity care Verita has worked with a large maternity care unit to improve women’s services #maternity #healthcare #veritainvestigates #investigations https://lnkd.in/d-W8uvS

  • Verita

    Our penultimate tip in our #complaints #management series is to derive benefit. Try to learn from the complaint and see how your organisation can improve from it.

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    UK schools are turning to foreign governments to fund languages #UK #Education https://t.co/...DS

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