New figures show half of all complaints badly handled

Learning, candour and accountability

Developing an open and fair culture within the NHS

The importance of root cause analysis - NHS trusts

Insights on engaging with families after incidents

So your organisation needs to commission an independent review? Here’s a few tips on how to get it right

13 May 2021

practicing privileges

Private healthcare and its Uber-style safety

By Stephen Webb

7 August 2018

Twitter poll detects greater support in investigation training is needed.

Twitter poll detects greater support in investigation training is needed.

23 March 2018

Put it right: serious incident investigations

Put it right: serious incident investigations

By Chris Brougham

29 January 2018

Human performance – issues and insights – an interview with Jo Gillespie

Human performance – issues and insights – an interview with Jo Gillespie

4 October 2017

Governance challenges for digital health

Governance challenges for digital health

29 August 2017

Cognitive dissonance – why we sometimes press on when we shouldn’t

Cognitive dissonance – why we sometimes press on when we shouldn’t

By Jo Gillespie

13 February 2017

The impact of cockpit culture on aviation safety – lessons for healthcare

The impact of cockpit culture on aviation safety – lessons for healthcare

By Jo Gillespie

14 November 2016

Verita is an independent team providing investigations consultancy work with organisations in a variety of sectors throughout the UK

Verita’s systematic incident investigation training course

2 December 2015

Root Cause Analysis Training

The importance of root cause analysis – NHS trusts

By Chris Brougham

13 November 2015