New figures show half of all complaints badly handled

Learning, candour and accountability

Developing an open and fair culture within the NHS

The importance of root cause analysis - NHS trusts

Insights on engaging with families after incidents

The importance of getting an independent perspective

By Peter Kinsey

6 January 2021

The CQC’s new strategy- can quality really be measured fairly?

By Peter Kinsey

18 November 2020

How to spot a toxic workplace culture

By Peter Kinsey

28 October 2020

Technology in healthcare – how to reap the benefits

By Kieran Seale

21 October 2020

Bullying and harassment-the silent epidemic in your workplace?

By Kieran Seale

16 October 2020

The importance of good leadership

23 September 2020

Do we need a patient safety commissioner?

By Chris Brougham

11 August 2020

The future of health and social care post COVID-19

7 July 2020

The truth behind investigation backlogs

22 May 2020

When the CQC come calling…

By Kieran Seale

11 May 2020

COVID-19: What can we do to help?

2 April 2020

Should we be worried about the end of the national confidential inquiry into suicide and homicide?

13 January 2020