Effective crisis management planning

MHPS is no easy task

Developing an open and fair culture within the NHS

The importance of root cause analysis - NHS trusts

Patient safety training ready to take off after HSIB launch

Effective crisis management planning

18 February 2022

Understanding human performance

By Jo Gillespie

9 February 2022

Handling complaints – food for thought from the Ombudsman

By Kieran Seale

7 May 2021

Planning for organisational culture change or sleepwalking into the unknown?

19 March 2021

A shift to a new culture – the importance of independent investigations

24 October 2019

Safeguarding at university – the next chapter

2 September 2019

What does poor employee engagement mean for the HR department?

10 June 2019

Understanding the behaviour behind bullying and harassment is crucial

Bullying and harassment at work? …It’s all about the culture

2 April 2019

Serious Incident Investigations

Ushering in a new era of serious incident investigation in the healthcare sector

27 November 2018

Can HR maintain positive employee relations and be the handmaiden of management, and the employee’s best friend?

HR employee relations – best of frenemies?

29 October 2018

Effective Complaints Handling & Management - Positive Thing?

Verita’s top five tips: how to see complaints as positive feedback

By Kieran Seale

4 September 2018

Charity Governance

The role of trustees in a charity and the effective actions they can take

12 June 2018