New figures show half of all complaints badly handled

Learning, candour and accountability

Developing an open and fair culture within the NHS

The importance of root cause analysis - NHS trusts

Insights on engaging with families after incidents

Innovation through experience - a year in review from Verita Consultancy Ltd

Verita annual review 2018

11 December 2018

Serious Incident Investigations

Ushering in a new era of serious incident investigation in the healthcare sector

27 November 2018

So can HR in organisations be the handmaiden of management, and the employee’s best friend?

HR and me – best of frenemies?

29 October 2018

Effective Complaints Handling & Management - Positive Thing?

Verita’s top five tips: how to see complaints as positive feedback

By Kieran Seale

4 September 2018

The Inquiry surrounding the surgeon Ian Paterson aims to learn lessons in how this case can improve care locally and by the independent healthcare sector across the country.

Independent healthcare: get your governance in order

By Bethany Simpson

26 June 2018

Charity Governance

Trustees are stewards of the charity. Can you trust your charity’s governance?

12 June 2018

Investigations, training and lessons learnt

Investigations, training and lessons learnt: survey results show what you want to hear from Verita

By Bethany Simpson

15 December 2017

The benefits of good information governance

The benefits of good information governance

By Kieran Seale

21 June 2017

Verita annual review 2016/17

Verita annual review 2016/17

6 June 2017

Developing emotional resilience to manage anxiety and stress, and to improve workplace productivity

Developing emotional resilience to manage anxiety and stress, and to improve workplace productivity

By Chris Brougham

12 May 2017

Patient safety training ready to take off after HSIB launch

Patient safety training ready to take off after HSIB launch

By Chris Brougham

24 April 2017

Cognitive dissonance – why we sometimes press on when we shouldn’t

Cognitive dissonance – why we sometimes press on when we shouldn’t

By Jo Gillespie

13 February 2017