New figures show half of all complaints badly handled

Learning, candour and accountability

Developing an open and fair culture within the NHS

The importance of root cause analysis - NHS trusts

Insights on engaging with families after incidents

Innovation through experience - a year in review from Verita Consultancy Ltd

Verita annual review 2018

11 December 2018

So can HR in organisations be the handmaiden of management, and the employee’s best friend?

HR and me – best of frenemies?

29 October 2018

With multiple government inquiries underway and millions of pounds spent, are public inquiries an effective use of time and money.

Can public inquiries lead to change?

By Bethany Simpson

1 June 2018

Seven days that rocked Oxfam

Seven days that rocked Oxfam

By Stephen Webb

22 February 2018

An ‘appy New Year for healthcare?

An ‘appy New Year for healthcare?

By Stephen Webb

4 January 2018

Investigations, training and lessons learnt

Investigations, training and lessons learnt: survey results show what you want to hear from Verita

By Bethany Simpson

15 December 2017

Sports bodies can tackle safeguarding and governance failings by making openness their goal.

Sports bodies can tackle safeguarding and governance failings by making openness their goal.

31 October 2017

Verita annual review 2016/17

Verita annual review 2016/17

6 June 2017

Kate Lampard recollections on the Yarl Wood Immigration Removal Centre investigation

Kate Lampard and Verita return to Yarl’s Wood

By Kate Lampard

7 February 2017

governance issues

What is corporate governance?

By Elis Ademova

17 October 2016

Is IICSA learning from the procedural difficulties of the Chilcot inquiry?

Is IICSA learning from the procedural difficulties of the Chilcot inquiry?

By Charlie de Montfort

12 September 2016

‘Bolt-on’ complaints teams

‘Bolt-on’ complaints teams

By Hilary Scott

5 September 2016