Patient safety training
This month sees the new Healthcare Safety Investigation Branch go live. The HSIB was established last year as a national independent patient safety investigation service, offering support and guidance to NHS organisations in this area, as well as carrying out certain investigations itself. Led by an expert in aviation safety, I believe the HSIB will bring a new perspective to how NHS and other bodies proactively reduce, report and investigate patient safety risks. With the aviation sector rightly viewed as a world-leader in promoting a safety-first culture, the HSIB should be a catalyst for NHS commissioners and providers to operate a similarly open and blame-free culture, from ward to board. This is what ministers want, what patients deserve, and what the HSIB and other regulators expect.
Many organisations have made great strides in recent years to support their staff to better manage patient risk, investing in the CPD-accredited training offered by Verita. A popular example of our comprehensive training is our one-day systematic incident investigation course, based on the principles of human factors and root cause analysis. Delivered by a highly-experienced investigator, this course will see your staff will cover every step of the investigation process. They will examine why an issue happened, and how to commission an investigation and produce recommendations, based on a serious incident relevant to their clinical setting.
Another popular offer is the human performance training course. Designed by an aviation safety expert using lessons learnt from the past 60 years of civil aviation, this course takes attendees through the human factors which can increase or limit the likelihood of failure, and shape our response to it.
Our courses are designed to meet compliance and governance requirements. To maintain your staff’s confidence and competence after their completion of one of our training courses, follow-up materials and support are available.
With increased scrutiny of risk and an increasingly complex landscape for delivering patient care involving providers, commissioners, local authorities and other parties, high-quality professionally-recognised training is a firm and public commitment of the seriousness with which you and your teams take patient safety training.