Bullying
Will the NHS ever crack its bullying and harassment problem?
Back in 2019, a study estimated that the cost of bullying and harassment to NHS England is around £2.3 billion per annum. This staggering cost
May 11, 2022
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Investigations & Reviews
Consultancy
Effective crisis management planning
“Lessons will be learned” How many times have we read those words, usually at the end of an investigation or an inquiry into a crisis?
February 18, 2022
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Business to Government
Who’d be Sue Gray?
In the week that the findings of Sue Gray’s investigation are expected to be announced, what have we learned about the investigative process she is managing? First
January 26, 2022
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Bullying
How to manage the impact of whistleblowing investigations
Are workplace ‘speak-up’ schemes effective? Ensuring the correct processes are in place on reporting concerns and that they are known to staff may help
December 6, 2021
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Governance Issues
MHPS is no easy task
MHPS in healthcare Maintaining high performance standards (MHPS) in the healthcare sector is a challenging endeavour. If you’re responsible for managing doctors, how do you
November 4, 2021
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Governance Issues
Where did that come from? Our thoughts on the new Health and Care Bill
The government has published an impact assessment of the new Health and Care Bill which it is introducing to bring about the latest NHS re-organisation.
October 5, 2021
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Bullying & Harassment
Can a governance review make a drama out of a crisis?
We may never learn what has really gone on at LAMDA, the London Academy of Music and Dramatic Art, other than a review of its
September 28, 2021
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Complaint handling
What does the National Covid Inquiry need to be effective?
In May 2021, the Prime Minister committed to a public inquiry into the handling of the Covid pandemic, starting “in the spring of next year”.
August 15, 2021
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Education
How to commission an independent review
This year, independent reviews have featured regularly in the headlines. For example, the growing number of allegations about sexual abuse in schools and colleges recorded
May 13, 2021
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Complaint handling
Handling complaints – food for thought from the Ombudsman
It is hard to say interesting things about complaints management, but the Local Government & Social Care Ombudsman’s recent guidance ‘Effective Complaints Handling for Local
May 7, 2021
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Bullying & Harassment
Tales from the Jockey Club – the impact of improper investigations
In 2020, the chief executive of the Jockey Club resigned after an independent inquiry confirmed allegations against her of bullying, racist comments and the circulation
April 28, 2021
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Bullying
Bullying and harassment – an epidemic without a vaccine
With a colleague, I have been doing some work looking at all the allegations of bullying and harassment that have been in the press. I
March 11, 2021
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