Education

Bullying

How to spot a toxic workplace

Type “toxic workplace” into your web browser and wait for a deluge of reports about organisations in trouble with their people.  In the last few

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governance issues
Business to Government

What is corporate governance?

Corporate governance Corporate governance is the system by which an organisation is managed, directed and controlled. Boards of directors are responsible for the corporate governance

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‘Bolt-on’ complaints teams
Business to Government

‘Bolt-on’ complaints teams

Complaints Team investigated the following: A letter arrived for Sarah from A.N. Other Public Body (APB). It said: we miscalculated a payment to you and

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