Business to Government

Business to Government

Who’d be Sue Gray?

In the week that the findings of Sue Gray’s investigation are expected to be announced, what have we learned about the investigative process she is managing?   First

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governance issues
Business to Government

What is corporate governance?

Corporate governance Corporate governance is the system by which an organisation is managed, directed and controlled. Boards of directors are responsible for the corporate governance

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‘Bolt-on’ complaints teams
Business to Government

‘Bolt-on’ complaints teams

Complaints Team investigated the following: A letter arrived for Sarah from A.N. Other Public Body (APB). It said: we miscalculated a payment to you and

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