Verita annual review 2018

Ed Marsden Verita Consultancy Ltd

Ed Marsden

Published 11 December 2018 More about Ed

Innovation through experience

The past year has been an exciting one for Verita. We have continued to support clients in healthcare investigations and the business-to-government sectors with a number of important investigations, reviews and events. Verita has also recently announced a ground-breaking digital development, Eva.

Eva is our new serious incident investigations application, developed in partnership with market-leading Microsoft Dynamics solutions provider AlfaPeople, and Microsoft itself.

This unique partnership, which launched in November, will drive up the safety in the health sector, combining our unrivalled experience in healthcare investigations with AlfaPeople’s expertise in artificial intelligence, data, and management systems. Along with our experience, and by working with a few select hospitals, we have developed Eva to be an intuitive and easy-to-use application for serious incident investigations. You can visit the Eva website for more information here. 

Business to government

Consultancy remains the core part of our business and we have continued to support clients in the business-to-government sector. Our recent reviews can be viewed here. Whilst it is vital to fully and fairly investigate failings, we are pleased more and more senior figures are taking a proactive approach to corporate governance.

Saxton Bampfylde

Working with one of the world’s leading independent global executive search and assessment firms, Saxton Bampfylde, we held a session with charity trustees and audit chairs to discuss governance failings behind recent major abuse scandals in the charity sector. Read our executive summary of the event here. We aim to widen these sessions in the coming year and to continue to draw on our experience in this area. As history is the best predictor of the future, it is refreshing to be sharing our experience and lessons learned across a number of sectors with board members and trustees.

Foundling Museum

We are proud to continue our corporate sponsorship of the Foundling Museum this coming year, including the sponsorship of their current autumn exhibition, Ladies of quality and distinction which is a landmark exhibition highlighting the hidden stories of women in the Foundling Hospital’s history. For more information visit their website. We hold regular events at the Foundling Museum which include tours of the exhibitions. Get in touch if you would like to join us at these events by contacting [email protected]

Private health care providers

Another proactive approach this year has been our contact with private health care providers. This sector is under obvious scrutiny following the conviction of rogue surgeon Ian Paterson and an ongoing national inquiry. With the terms of reference for the inquiry published, and our own investigation, recommendations also public, we have been urging private providers to get their house in order. A joint session between Verita and Hill Dickinson, legal experts in this field, saw senior sector figures sharing their governance concerns. Read more from our roundtable event here.

Along with hosting our joint event with Hill Dickinson, we have met with the Paterson inquiry team, the General Medical Council & the CEO of the Independent Healthcare Providers Network to discuss the lessons from our review on Paterson.

Abuse and malpractice

Last summer, The Observer covered our report on common failings in the health sector which allows abuse by influential individuals to continue unchallenged. You can read the article here. It is saddening that despite such evidence, organisations are still not spotting patterns of poor behaviour and acting early enough.

The professionals mentioned in The Observer article were responsible for abuse and malpractice.  Canada’s leading newspaper, the Globe & Mail, has recently interviewed Verita about our research as they recognised the four signs we describe in The Guardian article.  Their profile case can be reviewed here.

HSIB investigations

With the Healthcare Safety Investigations Branch publishing their first investigations this year, there is increased interest in human factors and performance as an investigative approach for healthcare incidents. Our development programme uses the lessons learned from the last 60 years of civil aviation to explore the limitations of human performance. It focuses on how we can prevent failure by assessing our environment and understanding the conditions that make failure more or less likely – for example, why we might choose to deviate from what we know to be the ‘right’ path. Read more about our development programme here.


I look forward to updating you on Eva and our other activity, over the coming year.


As ever, if you would like us to come and talk to you about anything outlined above, please do get in touch.




Please email [email protected] to request further information.

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