Terry Hanafin


Terry Hanafin is an experienced public sector manager, having been the chief executive of Essex Strategic Health Authority, Croydon Health Authority and the London Borough of Lewisham, and director of public services research for the Audit Commission. He has a strong track record for developing organisations and partnerships, setting strategic direction and delivering major service improvements and financial recovery. In 2006/7, Terry led the improvement of service and financial performance of the NHS in London and led the Department of Health team charged with sorting out the national crisis in medical education. He became a Commander of the Order of the British Empire in January 2008 in recognition of his services to the NHS.

Our Services and Solutions

Verita Consultancy Limited is a leading independent serious investigations consultancy for regulated organisations. Based in London and Leeds we specialise in carrying out objective investigations of complex and often sensitive issues in a thorough and progressive manner.

We provide organisations with specialist support and advise them on challenging operational and strategic issues in order to help them evolve and improve. At Verita, we are known for our thoroughness and commitment to producing evidence-based reports and advice that not only withstand rigorous challenge but provide insight and a clear path to resolution or improvement.

Our approach is measured, appropriate and acutely focused on finding solutions. Our approach saves our clients time and money by getting it right the first time.

Areas that we cover include:

Serious incidents

Compliance concerns

Complaint handling

Governance issues

Reviews and inquiries



Quality assessment

Consultancy services

Diagnostic tools

Independent review service

Root cause analysis training

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