Serious incidents Some healthcare providers struggle to deal effectively and quickly with serious incidents, either because of lack of time or availability of staff with the right skills and experience.

Internal investigations

Using our expertise of conducting independent and collaborative reviews and investigations, we have developed a support package to help healthcare providers to improve the way they manage and learn from serious incidents. The flexible package can be tailored to meet the specific needs of individual organisations.

Level 1 - free of charge

Provide initial guidance on setting up an investigation over the telephone.

Level 2 - £1500

A meeting with healthcare provider staff on site to discuss and advise on:

  • scoping the incident
  • establising terms of reference
  • selecting the investigative team.

Level 3 - tba

Project management of the investigation carried out by the healthcare provider.

Level 4 - £1500

Quality assure the final draft report produced by the healthcare provider's investigative team.

Level 5 - tba

Carry out the investigation in collaboration, and on behalf of, the healthcare provider.

For more information please contact Derek Mechen on 020 7494 5670 or email derekmechen@verita.net.