Systematic review and investigation is at the heart at what we do.
What we do
We use systematic investigative techniques to identify things that need to change in order to improve quality, productivity, and deliver value for money.
We also conduct or manage investigations, reviews and inquiries into serious incidents, pinpointing the causes and putting forward practical recommendations to prevent them happening again.
For organisations responsible for commissioning an independent investigation or inquiry, we provide practical advice on every step of the way.
Our work covers a number of broad areas:
- patient safety and clinical risk
- safeguarding patients and service users
- mental health
- corporate governance and performance
- professional misconduct
- value for money
- pre-audit checks
- complaints.
Training is another important part of our service. We offer a range of interactive, practical training courses in systematic incident investigation.